Empower Your Staff, Reimagine Inpatient Care, Inspire Patient Confidence
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Google
Partner
ABDM Complaint
AWS Secured
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FHIR
Compliant
EKA IPD
Seamless Inpatient Ecosystem
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Healthcare facilities
created
with ABHA
since 2021
booked
created
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All-in-One Hospital Management Tool
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Frequently Asked Questions
Find Answers to Your Most Common Questions Here
How quickly can we implement Eka.care in our facility?
Implementation typically takes 1-2 weeks, depending on your facility's size. Our process includes:
- Initial setup and customization (2-3 days)
- Staff training sessions (2-4 days)
- Data migration support (if needed)
- Parallel run support (3-5 days)
We ensure minimal disruption to your daily operations during the transition.
What makes Eka.care different from other hospital management systems?
Eka.care stands out through:
- Complete ABDM compliance and integration
- Real-time bed and task management
- Unified patient records (OPD + IPD)
- Role-based access control
- Advanced analytics dashboard
- WhatsApp integration for patient communications
- 2-week satisfaction guarantee
- Dedicated support team
Do you provide staff training and support?
Yes! Our comprehensive support includes:
- Initial onsite training sessions
- 24/7 technical support
- Regular update training
- Dedicated relationship manager
- Online knowledge base and video tutorials
- WhatsApp support group for quick resolution
How does Eka.care ensure data security and ABDM compliance?
We maintain the highest security standards:
- AWS secured infrastructure
- FHIR compliant systems
- End-to-end encryption
- Regular security audits
- NHA approved processes
- Strict access controls
- Compliant with all ABDM guidelines
How does the bed management system work?
Our bed management module offers:
- Real-time bed availability tracking
- Automated bed allocation
- Transfer management
- Bed history tracking
- Occupancy analytics
- Maintenance scheduling
- Integration with admission/discharge
What kind of analytics and reports are available?
Our analytics suite provides:
- Patient flow metrics
- Financial performance tracking
- Department-wise efficiency reports
- Resource utilization insights
- Revenue analysis
- Quality indicators
- Customizable dashboards
How does the 2-week satisfaction guarantee work?
If you're not satisfied with our system within the first 2 weeks of implementation:
- Receive a 100% refund
- No questions asked
- Free data export
- Seamless transition support
This guarantee reflects our confidence in our product quality.
Can we customize features based on our facility's size and needs?
Absolutely! We offer:
- Modular feature selection
- Department-specific customizations
- Custom workflow configurations
- Specialized report formats
- Tailored billing structures
- Integration with existing systems
How does the task management system improve staff efficiency?
Our task manager provides:
- Automated task assignment
- Priority-based scheduling
- Real-time status updates
- Shift handover notes
- Department coordination
- Performance tracking
- Mobile notifications